Manager - Dialer & Data Strategy

Position Responsibilities Job Description Role Purpose Data strategy owner / owner for making campaigns Role Accountability Data Dispositions accuracy tracking   Process Wise MIS creation center wise, zone wise, vendor wise , etc   Data Trend analysis and propensity model creation   Repository for all the vendor review decks month wise   Defining hourly data strategy   Filter Data by reviewing reports and performance indicators to identify and correct code problems   Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction Measures of Success(Define the Outcomes expected of the role) Preparing reports for the management stating trends, patterns, and predictions using relevant data   Dialer strategy Technical Skills / Experience / Certification (If any) Proficient in Excel and knowledge of Tableau/ Power BI is preferred Competencies critical for role with High Proficiency Data handling and dialer strategy Key External Stakeholder(s) Channel Partner,  Tele Calling Agencies Key Internal Stakeholder(s) Product Team , Cross Sell Team, SBIC Audit Team, Infosec Must have Qualification Post-graduate or Graduate with relevant experience Over All experience in role 4 to 6 Years Relevant Experience with respect to the role Dialer strategy (Pl specify field and years)   Preferred Industry(If any) Contact center, Service industry, BFSI, having MIS exposure