Master Data Management

The Master Data Senior Expert will be providing support to the Master Data Manager in the Master Data operational and project activities related to the Business Partner, Material, Business Support or Data Quality focus areas. The employee will be coordinating and operationally executing Master Data tasks together with stakeholders from wider dormakaba organization.

A job that matters: Your Tasks 

1. Ensures process documentation is prepared and updated regularly for all activities performed by the team
2. Continually reviews, challenges and updates process and practices to provide the most efficient and cost-effective best practice
3. Ensures service delivery of the team is within the agreed SLAs and KPIs Ensures successful activity transition and new project execution throughout the Knowledge Transfer, stabilization periods and beyond
4. Oversees and executes daily activities, organizes work with the rest of the team, set quality standards for the operational execution Drives the team’s delivery ensuring efficiency timeliness and accuracy data and business information
5. Performs complex activities within the Master Data tower in the dormakaba business services
6. Acts as a point of escalation for internal and external stakeholders
7. Closely collaborates with the Master Data Manager Head in driving harmonization and automation of data flows