Working with an emerging shared services organization, the Master Data Management Analyst is responsible for supporting Dover’s vendor and customer set up maintenance processes. Working independently, this role is responsible for creating vendor and customer master data with accuracy and timeliness. Accurate system data will be used by Dover stakeholders globally for Accounts Payable (AP) and Accounts Receivable (AR). This position reports to the Master Data Management Lead and Director and is based in Cebu, Philippines.
Essential Responsibilities
• Analyze, execute and accurately maintain master data for both Vendors and Customers
• Role responsibility involves the creation and modification of customer bill-to accounts into the Oracle and Syteline system.
• Analyze the validity of the master data creation requests by ensuring that no viable duplicates of the requested master data exist
• Ensure the necessity approvals are obtained before executing updates in master data
• Understanding the vendor and customer requirements by validating the information as indicated in the service now request form
• Participate in analyzing and investigating vendor and customer account integration failures/issues from MDM Oracle and Syteline system.
• Ensure that the master data is regularly updated and cleansed within agreed Service Level Agreement (SLA), to provide timely, relevant and accurate business information for use by all levels of management
• Participate in master data clean-up, and perform mass updates, if necessary, to existing customer records
• Support adhoc or by-request reports from the business
• Ensure full compliance to the following: External Audits, Internal Audits
