Data Operations Associate

As a Data Operations Associate, you will be on the front lines helping us meet our company’s mission of being the most reliable and accessible source of data and intelligence on small businesses. You will work closely with Enigma’s Solutions Engineering and Customer Success Management teams and use your scrappy process management and data analysis skills to showcase the power of our small and medium businesses data to our customers and prospects. 

We stand by the power of our data and you will create impact by driving efficient processes and delivering high quality products to our customers. The ideal candidate is motivated by seeking out the business value of data and gaining experience in go-to-market efforts, looking deeply into the specifics of a data product and distilling problems down to the simplest solvable core.

We are looking for someone who will:

1. Fuel GTM activities at a fast paced startup environment from an operations perspective
2. Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end
3. Own and lead data analysis projects, and generate the insights that help drive customer conversations forward
4. Prepare regular reports to communicate data quality metrics and improvements to stakeholders
5. Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues
6. Generate and maintain detailed documentation of data operations processes and data dictionaries
7. Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments
8. Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure 
9. Make an impact on Enigma’s growth from day one