Associate Manager, Software PLM

Enphase is moving towards providing best-in-class Energy Management solution and data and software solutions are playing a pivotal role in this. Software solution at Enphase is a key part of our solution offering and competitive advantage. To name a few, Enphase software products include the homeowner facing Enphase Mobile App, Installer Platform (mobile app + desktop portal), APIs & Cloud management portal and AI based Design & Pre-sales Tools.  

With more than 250 GB of data being generated each day, we need highly talented individuals to provide best-in-class customer experience using this trove of data and using our software products.   

Enphase Software Product Team:    

In the Enphase Software Product Management Team, you will be working with many experienced professionals who bring in a lot of industry knowledge, product management expertise and come from top-tier colleges.  

What you will do: 

1. Own the VOC (Voice of the Customer) and represent it faithfully internally. Be obsessed with our customers – who they are, what their needs and pain points are, why they trust certain products and not others, etc.
2. Capture and articulate product feedback from multiple sources. You will identify and fill product gaps and generate new ideas that grow market share and improve user experience.
3. Conduct periodic product backlog reviews, prioritizing with buy-in from all stakeholders, and representing business, customer, and partner impact.
4. Own the end-to-end product development process, including business case definition, writing and scoping product requirements, creating feature specifications, testing and validating pre-release product, and more.
5. Define, track, and analyse metrics and measures for product performance.
6. Manage and track product development process looking at engineering utilization and velocity.
7. Develop product related content in support of sales and account management teams.
8. Conduct competitive assessments.
9. Manage relationships with partners (manufacturing companies, distribution partners, customers, etc.)